This privacy policy describes how Jengupay collects, uses, and shares personal information of users of our website, jengupay.com, and our services. By using our website and services, you agree to the terms of this privacy policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and any other information you provide when you register an account, contact us, or use our services.
- Payment Information: When you use our payment aggregation services, we collect information necessary to process your transactions, such as payment method details (e.g., MTN Mobile Money, Orange Mobile Money) and transaction amounts.
- Usage Information: We collect information about how you use our website and services, such as the pages you visit, the links you click, and the searches you conduct.
- Device Information: We collect information about the device you use to access our website and services, such as the device type, operating system, and IP address.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Our Services: We use your information to operate, maintain, and improve our website and services, including processing payments, providing customer support, and personalizing your experience.
- To Communicate with You: We use your information to communicate with you about our services, including sending you updates, notifications, and promotional materials.
- To Prevent Fraud and Abuse: We use your information to detect, prevent, and investigate fraud, security breaches, and other potentially harmful activities.
- To Comply with Legal Obligations: We use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who help us operate our website and services, such as payment processors, hosting providers, and analytics providers.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Affiliates: We may share your information with our affiliates for business purposes.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information during transmission.
- Implementing access controls to restrict access to your information.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us through the information provided on our Contact page.
7. Changes to this Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. Your continued use of the website and services after any such changes constitutes your acceptance of the new privacy policy.
8. Contact Information
If you have any questions about this privacy policy, please contact us through the information provided on our Contact page.
